Problem
When you setup your email box, one step is often missed. You need to add "/INBOX" as a prefix to your box. Below are the instructions you will need to do this.
Solution
Make sure the IMAP Prefix is set correctly:
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Open your mail settings
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Touch "Settings" on your home screen
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Touch "Mail, Contacts, Calendars"
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Touch the account that you are having issues with (listed in the right hand column)
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Touch on the account
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Touch the "Advanced" button
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Scroll down to INCOMING SETTINGS
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Touch IMAP Path Prefix
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You probably have "/" in the field
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Change it to "/INBOX" without the quotes
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