How to Whitelist an Email Address

Often you may need to whitelist an email address (allow it to be received into your inbox and not go into your spam folder). Whitelisting an email address is usually quite easy with most email platforms. We have included step-by-step instructions for most email platforms.

Remember, email platforms can occasionally change their interface, so the exact steps might vary over time. Always refer to the help documentation or support section of your email provider if you're unsure.

Remember that while whitelisting an email address ensures you receive emails from that sender, it also means that potentially harmful or spam emails from that sender will bypass spam filters. Always whitelist email addresses judiciously and ensure they are from trusted sources

BizHarvest Standard Email

1. Login to BizHarvest Standard Webmail:
   Visit webmail at https://email.bizharvest.com and sign in with your email credentials.

2. Navigate to the Settings:
   Once logged in, locate and click on the gear icon (usually found in the top right corner), representing “Settings.”

3. Open Spam Settings:
   In the left sidebar, under the Spam Settings section, click on "Spam Settings".

4. Open Safelist:
   Click on the tab titled “Safelist”.

5. Whitelist an Email Address:

   • Under the “Safelisted Domains & Email Addresses” click the “Add” and input an email addresses or domain name to whitelist all email from that domain.

   • Click “Add” to finalize the addition.

6. Finalize Settings:
   Click “Save” to ensure your changes are stored.

BizHarvest Enhanced & Enhanced+ Email

1. Login to BizHarvest Standard Webmail:
   Visit webmail at https://mail.bizharvest.com and sign in with your email credentials.

2. Navigation to the Settings:
   Click on your profile avatar in the upper right corner and click “User Settings” to launch a new window.

3. Open Filtering:
   Click on “Filtering” in the top navigation and click “Whitelist” from the menu selection.

4. Whitelist an Email Address:

   • Click on “New Whitelist”

   • Enter the email address or domain you wish to whitelist into the window

     • Address: Email address you want to whitelist

     • Check Spam: Whether you want spam to be checked or not (default is “no”)

     • Check Virus: Whether you want viruses to be checked or not (default is “yes”)

     • Ignore SPF: Allow email that does not authenticate properly with spoofing rules to be delivered (default is no)

   • Click “Add Whitelist”

Alternative method: Add the email address directly from the Spam Quarantine section under “User Settings”.

Gmail

1. Open Gmail and navigate to your inbox.

2. Find an email from the sender you want to whitelist.

3. Right-click on the email.

4. Hover over "Show more" from the menu.

5. Click "Filter messages like these."

6. A window will pop up with the sender's email pre-filled. Click on "Create filter" at the bottom right.

7. Check the box "Never send it to Spam."

8. Click "Create filter."

Alternative method: Add the email address directly to your Contacts. Gmail usually recognizes your contacts as safe senders.

Outlook (Hotmail, MSN, Live)

1. Open Outlook and go to your inbox.

2. Find an email from the sender you want to whitelist.

3. Right-click on the email.

4. Click on "Junk" and then "Never block sender."

Alternative method:

1. Go to "Settings" (the gear icon at the top right).

2. Click on "View all Outlook settings."

3. Go to "Junk email."

4. Under "Safe senders," type in the email address you want to whitelist.

5. Click "Add" and then "Save."

Yahoo Mail

1. Open Yahoo Mail and go to your inbox.

2. Find an email from the sender you want to whitelist.

3. Highlight the email.

4. Click on "More" at the top menu and select "Filter emails like this."

5. Set the "From" field to the sender's email address.

6. Choose "Inbox" under "Move the message to."

7. Click "Save."

Apple Mail (MacOS)

1. Open Apple Mail.

2. Find an email from the sender you want to whitelist.

3. In the top menu, click "Mail" and then "Preferences."

4. Click on the "Rules" tab.

5. Click "Add Rule."

6. Set any name for the rule.

7. For the conditions, set "From" "Contains" and then type in the sender's email address.

8. Under "Perform the following actions," select "Move message" and then choose "Inbox."

9. Click "Ok."

AOL Mail

1. Open AOL Mail and go to your inbox.

2. Find an email from the sender you want to whitelist.

3. Click on the sender's email address.

4. Click "Add to Contacts" on the dropdown menu.

5. Click "Add Contact."

Outlook Web App (OWA) for Microsoft 365

For individual users who want to whitelist an email address within their own mailbox:

1. Login to OWA:
   Visit the Outlook Web App and sign in.

2. Go to Settings:
   Click on the gear icon in the top right corner.

3. View Full Settings:
   At the bottom of the settings pane, click on “View all Outlook settings.”

4. Navigate to Mail Filtering:
   Go to "Mail" > “Junk email.”

5. Add to Safe Senders:
   Under the "Safe senders and domains" section, click “Add” and then type in the email address or domain you want to whitelist.

6. Save:
   Ensure you save your changes before exiting.

Microsoft 365 Admin Center

Remember, as an admin in Microsoft 365, you have the capability to manage rules that affect all users within your organization. However, individual users can only adjust settings within their own mailbox.

1. Log in to the Microsoft 365 Admin Center:
   Visit https://admin.microsoft.com/ and sign in with your admin credentials.

2. Open Exchange Settings:
   In the left sidebar, find and click on “Admin centers” and then select “Exchange.”

3. Manage Mail Flow:
   Once in the Exchange admin center, select “mail flow” from the left sidebar.

4. Create a New Rule:
   Under the "rules" tab, click the "+" button and choose “Create a new rule…”

5. Define Rule Parameters:

   • Name: Give your rule a name that you'll recognize (e.g., “Whitelist Rule”).

   • Apply this rule if: Choose “The sender…” > “is this person.” In the dialog box, type in the email address you want to whitelist and then click "add." Once done, click "OK."

   • Do the following: Choose “Modify the message properties…” > “set the spam confidence level (SCL) to...” and then select “Bypass spam filtering.”

6. Make Additional Specifications (Optional):

   • Except if: This is where you can specify exceptions. For most whitelisting purposes, you may leave this blank.

   • Enforce: Ensure this is set to “Enforce” so the rule actively works.

7. Finalize the Rule:

   • Click “save” to finalize and activate your whitelisting rule.